Comments on: Dressing up Your Invoices http://www.ystoreblog.com/blog/2007/01/dressing-up-your-invoices/ Tips, Tricks, and Best Practices Mon, 23 Jan 2012 15:16:27 -0800 http://wordpress.org/?v=2.9.2 hourly 1 By: Jennifer Farwell http://www.ystoreblog.com/blog/2007/01/dressing-up-your-invoices/comment-page-1/#comment-153346 Jennifer Farwell Wed, 18 May 2011 23:13:13 +0000 http://ystoreblog.com/blog/2007/01/dressing-up-your-invoices/#comment-153346 Hi Mike, Thank you for your comment. You are correct that adding a company logo to invoices has been a long-standing request. As you mentioned, we have released the Floating Cart and Social Media Sharing features. The Floating Cart feature is designed to help boost conversion rates for our merchants, and the Social Media Sharing feature is designed to drive traffic to stores, which is why features such as these have been given priority over adding a company logo to invoices, which only supports branding. I hope this helps give some insight into why certain types of features are given priority. - Jennifer Hi Mike,

Thank you for your comment. You are correct that adding a company logo to invoices has been a long-standing request. As you mentioned, we have released the Floating Cart and Social Media Sharing features. The Floating Cart feature is designed to help boost conversion rates for our merchants, and the Social Media Sharing feature is designed to drive traffic to stores, which is why features such as these have been given priority over adding a company logo to invoices, which only supports branding.

I hope this helps give some insight into why certain types of features are given priority.

- Jennifer

]]> By: Mike Baker http://www.ystoreblog.com/blog/2007/01/dressing-up-your-invoices/comment-page-1/#comment-152094 Mike Baker Tue, 03 May 2011 20:22:23 +0000 http://ystoreblog.com/blog/2007/01/dressing-up-your-invoices/#comment-152094 I can't believe this has been requested since 2007 and it still hasn't been fixed. It seems so obvious, but I guess they think floating carts and social media are more important things to spend their time on. I can’t believe this has been requested since 2007 and it still hasn’t been fixed. It seems so obvious, but I guess they think floating carts and social media are more important things to spend their time on.

]]> By: Vance http://www.ystoreblog.com/blog/2007/01/dressing-up-your-invoices/comment-page-1/#comment-105511 Vance Sat, 19 Jun 2010 03:31:59 +0000 http://ystoreblog.com/blog/2007/01/dressing-up-your-invoices/#comment-105511 i think what would be really helpful is just add a "header" and "footer" section on the backend of the stores...were we can add a logo and other important info...such as phone numbers, return policies, thank you notes, e-mail address, website address and sometime coupons....then these footers and headers would just automatically show up when you download an order or print one....Word has it...it can't be that tough to add...and i think it's very important to have. we e-mail orders to drop shippers, so i would like to have it already in there...basically a template we can change every now and then if we need to....please yahoo....please consider this. i think what would be really helpful is just add a “header” and “footer” section on the backend of the stores…were we can add a logo and other important info…such as phone numbers, return policies, thank you notes, e-mail address, website address and sometime coupons….then these footers and headers would just automatically show up when you download an order or print one….Word has it…it can’t be that tough to add…and i think it’s very important to have. we e-mail orders to drop shippers, so i would like to have it already in there…basically a template we can change every now and then if we need to….please yahoo….please consider this.

]]> By: karem http://www.ystoreblog.com/blog/2007/01/dressing-up-your-invoices/comment-page-1/#comment-101860 karem Wed, 21 Apr 2010 16:51:20 +0000 http://ystoreblog.com/blog/2007/01/dressing-up-your-invoices/#comment-101860 I agree, this is the number one complaint with the Yahoo stores. It limits the ability to add branding or return policies. We have to add another piece of paper to communicate this items, thus doubling our costs. As competition emerges for estores, the business models of Volusion (flat cost-no rev share, Yahoo should rethink would makes them unique in the market and how to keep their customers happy. If Yahoo! polled their store owners on the features they requested, my guess would be that this would emerge in the top 3. Yahoo! started out with such a strong commitment to their estore owners with such excellent customer service that it would be refreshing to see this strategy revived. Karen Gold - Yahoo! Store Owner, former director of ecommerce- AT&Tinteractive I agree, this is the number one complaint with the Yahoo stores. It limits the ability to add branding or return policies. We have to add another piece of paper to communicate this items, thus doubling our costs.

As competition emerges for estores, the business models of Volusion (flat cost-no rev share, Yahoo should rethink would makes them unique in the market and how to keep their customers happy.

If Yahoo! polled their store owners on the features they requested, my guess would be that this would emerge in the top 3. Yahoo! started out with such a strong commitment to their estore owners with such excellent customer service that it would be refreshing to see this strategy revived.

Karen Gold – Yahoo! Store Owner, former director of ecommerce- AT&Tinteractive

]]> By: Laine Podell http://www.ystoreblog.com/blog/2007/01/dressing-up-your-invoices/comment-page-1/#comment-101855 Laine Podell Tue, 31 Jul 2007 14:23:06 +0000 http://ystoreblog.com/blog/2007/01/dressing-up-your-invoices/#comment-101855 I am new to Yahoo stores - in fact I am in the process of launching my webstore. I have had a fairly high-end brick and morter for several years. I want to convey the high-end image to my online customers as we do to the ones that walk in the store. I too agree with Jaques that for the money we are all paying to have Yahoo host our stores that it isn't too much to ask for for them to: 1) re-format the invoice/packing slip so that it doesn't sit at the very top of the page - give us some room (2 inches?) to print it on our already existing letterhead or 2)make it so it is customizable. It seems that Yahoo would have the employees and the technical know-how to make either of these suggestions happen without too much difficulty, time or expense. Paul, who can make some changes happen? Thanks for your time, Laine Podell I am new to Yahoo stores – in fact I am in the process of launching my webstore. I have had a fairly high-end brick and morter for several years. I want to convey the high-end image to my online customers as we do to the ones that walk in the store.

I too agree with Jaques that for the money we are all paying to have Yahoo host our stores that it isn’t too much to ask for for them to: 1) re-format the invoice/packing slip so that it doesn’t sit at the very top of the page – give us some room (2 inches?) to print it on our already existing letterhead or 2)make it so it is customizable. It seems that Yahoo would have the employees and the technical know-how to make either of these suggestions happen without too much difficulty, time or expense. Paul, who can make some changes happen?

Thanks for your time,
Laine Podell

]]> By: Matt Sampson http://www.ystoreblog.com/blog/2007/01/dressing-up-your-invoices/comment-page-1/#comment-101854 Matt Sampson Wed, 04 Apr 2007 14:42:51 +0000 http://ystoreblog.com/blog/2007/01/dressing-up-your-invoices/#comment-101854 Hey All - We've had many clients that have gone with the pre-printing as well and it worked great. I do agree that the Yahoo Template should be editable, but in the mean time, many of our clients use the bottom 2 or 3 inches for their logo and contact info. In addition, the also flip the pages over and print a return form and instructions on the back of the page. They will print 500 or so at a time and then just print invoices over them as orders arrive. It won't work for those that email the invoices, but if you are printing your own, it's a great way to go. Matt Colorado Web Solutions http://www.ColoradoWebSolutions We Design Yahoo Businesses . . . Online Hey All – We’ve had many clients that have gone with the pre-printing as well and it worked great. I do agree that the Yahoo Template should be editable, but in the mean time, many of our clients use the bottom 2 or 3 inches for their logo and contact info. In addition, the also flip the pages over and print a return form and instructions on the back of the page. They will print 500 or so at a time and then just print invoices over them as orders arrive.

It won’t work for those that email the invoices, but if you are printing your own, it’s a great way to go.

Matt
Colorado Web Solutions
http://www.ColoradoWebSolutions

We Design Yahoo Businesses . . . Online

]]> By: JACQUES WURMS http://www.ystoreblog.com/blog/2007/01/dressing-up-your-invoices/comment-page-1/#comment-101853 JACQUES WURMS Wed, 07 Feb 2007 15:52:31 +0000 http://ystoreblog.com/blog/2007/01/dressing-up-your-invoices/#comment-101853 These method can not work for me since I e-mail a PDF copy to my warehouse directly from the Yahoo system. I do not have the time to cut and past. I think this is really something that that Yahoo should make available. For the money we pay them it this not to much to ask. Jacques These method can not work for me since I e-mail a PDF copy to my warehouse directly from the Yahoo system.
I do not have the time to cut and past.

I think this is really something that that Yahoo should make available. For the money we pay them it this not to much to ask.

Jacques

]]> By: Zack Sheppard http://www.ystoreblog.com/blog/2007/01/dressing-up-your-invoices/comment-page-1/#comment-101852 Zack Sheppard Tue, 16 Jan 2007 20:51:27 +0000 http://ystoreblog.com/blog/2007/01/dressing-up-your-invoices/#comment-101852 As an additional FYI <a href="http://farm1.static.flickr.com/161/359677274_678f9a90d5.jpg?v=0" rel="nofollow">here is an image of my footer</a>. As an additional FYI here is an image of my footer.

]]> By: Zack Sheppard http://www.ystoreblog.com/blog/2007/01/dressing-up-your-invoices/comment-page-1/#comment-101851 Zack Sheppard Tue, 16 Jan 2007 18:53:30 +0000 http://ystoreblog.com/blog/2007/01/dressing-up-your-invoices/#comment-101851 I am a former Yahoo Store merchant (and hopefully a future Store merchant) and the method that Paul suggests is what I used and always found easy and customizable. If you look at how the invoices print you can then use any area on the page that will suit your needs. Because the printed area of my invoices rarely exceeded 3/4 of the page I: 1. Made a word doc that had thanks and customer return information on the bottom. Because I controlled the layout it was easy to use the space for my purposes. With a little formatting, Word alone can make this look professional. <a href="http://www.flickr.com/photos/teddynovak/359677274/" title="Photo Sharing" rel="nofollow"></a> 2. Saved the file (I liked to mark it as Read-only) 3. Printed out 500 or 1000 or however many I needed (usually on off white paper which doesn't really cost much more). You could also go to a print shop but home/office printing is so easy and cheap you may not need to. For the rare cases where the invoice was to long I would just use a normal non pre-printed piece of paper or flip the invoice and print my footer on the back (folding the paper so "Enjoy your product!" always showed whether the footer was on the back or front). ---------- Of course if this does not work for you, the order export csv files can just be imported into an Access database where you can create a fully customizable form. I am a former Yahoo Store merchant (and hopefully a future Store merchant) and the method that Paul suggests is what I used and always found easy and customizable. If you look at how the invoices print you can then use any area on the page that will suit your needs. Because the printed area of my invoices rarely exceeded 3/4 of the page I:

1. Made a word doc that had thanks and customer return information on the bottom. Because I controlled the layout it was easy to use the space for my purposes. With a little formatting, Word alone can make this look professional.

2. Saved the file (I liked to mark it as Read-only)

3. Printed out 500 or 1000 or however many I needed (usually on off white paper which doesn’t really cost much more). You could also go to a print shop but home/office printing is so easy and cheap you may not need to.

For the rare cases where the invoice was to long I would just use a normal non pre-printed piece of paper or flip the invoice and print my footer on the back (folding the paper so “Enjoy your product!” always showed whether the footer was on the back or front).

———-
Of course if this does not work for you, the order export csv files can just be imported into an Access database where you can create a fully customizable form.

]]> By: Administrator http://www.ystoreblog.com/blog/2007/01/dressing-up-your-invoices/comment-page-1/#comment-101850 Administrator Sun, 14 Jan 2007 03:56:13 +0000 http://ystoreblog.com/blog/2007/01/dressing-up-your-invoices/#comment-101850 Jacques, It is certainly fair to say this is a request as I did see emails asking for this feature as indicated in my post. We do take note of features requested by our merchants and we use those requests as well as interviews with merchants, surveys, and other sources to determine what features are a priority. The whole point of this blog is to open the lines of communication with merchants, so we want to hear your feedback. We are in a much better place to make decisions with regards to the future of the platform, when our merchants tell us what they need and want. Thanks for the feedback, Paul Jacques,

It is certainly fair to say this is a request as I did see emails asking for this feature as indicated in my post. We do take note of features requested by our merchants and we use those requests as well as interviews with merchants, surveys, and other sources to determine what features are a priority.

The whole point of this blog is to open the lines of communication with merchants, so we want to hear your feedback. We are in a much better place to make decisions with regards to the future of the platform, when our merchants tell us what they need and want.

Thanks for the feedback,

Paul

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