Comments on: Announcing Yahoo! PayPal Checkout http://www.ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/ Tips, Tricks, and Best Practices Wed, 03 Feb 2010 02:01:07 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: Robert http://www.ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/comment-page-1/#comment-99181 Robert Tue, 11 Mar 2008 17:32:30 +0000 http://ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/#comment-99181 Not sure if exactly on topic but I have a problem where the Paypal billing page says: “Create an account or Log in” As in the customer has to create a paypal account or log in to paypal before they can finish the checkout. I have my store set to allow checkout without a paypal account. This supposedly only happens sometimes depending on a filter at paypal. That is it is a risk measure applied a given percent of the time. I want to know how often and Paypal support wont say. Not sure if exactly on topic but I have a problem where the Paypal billing page says: “Create an account or Log in” As in the customer has to create a paypal account or log in to paypal before they can finish the checkout. I have my store set to allow checkout without a paypal account. This supposedly only happens sometimes depending on a filter at paypal. That is it is a risk measure applied a given percent of the time. I want to know how often and Paypal support wont say.

]]> By: pboisver http://www.ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/comment-page-1/#comment-40195 pboisver Tue, 04 Sep 2007 02:44:12 +0000 http://ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/#comment-40195 Martin, A person from PayPal contacted me after I forwarded your comment. They could not find your account based on your domain. Could you post the email account associated with your PayPal account or other info to help them contact you to the blog--you could also just send to store-blog-feedback at yahoo-inc.com if you do not wish to post to the comments. I'm guessing your business name on the account may be different from your domain and that could be part of the problem--just a guess on my part but seen it before. [Update]--The PayPal representative informed me they were able to locate your account so you should be contacted by them to investigate your issue. Paul Martin,

A person from PayPal contacted me after I forwarded your comment. They could not find your account based on your domain. Could you post the email account associated with your PayPal account or other info to help them contact you to the blog–you could also just send to store-blog-feedback at yahoo-inc.com if you do not wish to post to the comments. I’m guessing your business name on the account may be different from your domain and that could be part of the problem–just a guess on my part but seen it before.

[Update]–The PayPal representative informed me they were able to locate your account so you should be contacted by them to investigate your issue.

Paul

]]> By: pboisver http://www.ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/comment-page-1/#comment-40164 pboisver Mon, 03 Sep 2007 22:30:46 +0000 http://ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/#comment-40164 Martin, I will pass along your comments to the Yahoo! Search Marketing support team so they can investigate why you did not receive the $100 credit. You can also log in to your Search Marketing account and file a ticket as well. As for getting credit for your PayPal Express Checkout transactions, those will need to come from PayPal as there is no Yahoo! component to that part of the program--hence nothing we can investigate on our side though I will also be sure to pass along your comment to our contact there. For questions related to PayPal, you can call: 1 866-648-5866 if you are unable to get your account representative to answer questions. Paul Martin,

I will pass along your comments to the Yahoo! Search Marketing support team so they can investigate why you did not receive the $100 credit. You can also log in to your Search Marketing account and file a ticket as well.

As for getting credit for your PayPal Express Checkout transactions, those will need to come from PayPal as there is no Yahoo! component to that part of the program–hence nothing we can investigate on our side though I will also be sure to pass along your comment to our contact there. For questions related to PayPal, you can call: 1 866-648-5866 if you are unable to get your account representative to answer questions.

Paul

]]> By: martin http://www.ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/comment-page-1/#comment-40099 martin Mon, 03 Sep 2007 14:41:24 +0000 http://ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/#comment-40099 I signed up for this program as soon as it came out. My Paypal account manager approved everything on my website after a long conference call to address some changes she wanted to see. After having the shopping cart added to my yahoo search marketing, I never got my $100 credit and have NEVER seen an express checkout credit. I have emailed my account manager 3-4 times over the last 3 months about this and have NEVER gotten a response. Please let us know what more we need to do to get this fully setup as we are starting to get really pissed off at Paypal and are looking to run almost exclusively with GoogleCheckout and Bank of America if this is no t resolved soon. I signed up for this program as soon as it came out. My Paypal account manager approved everything on my website after a long conference call to address some changes she wanted to see. After having the shopping cart added to my yahoo search marketing, I never got my $100 credit and have NEVER seen an express checkout credit. I have emailed my account manager 3-4 times over the last 3 months about this and have NEVER gotten a response. Please let us know what more we need to do to get this fully setup as we are starting to get really pissed off at Paypal and are looking to run almost exclusively with GoogleCheckout and Bank of America if this is no t resolved soon.

]]> By: Administrator http://www.ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/comment-page-1/#comment-31313 Administrator Wed, 18 Jul 2007 20:48:49 +0000 http://ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/#comment-31313 Zvi--glad to know that the issue has been resolved. Thanks for telling us.--Paul Zvi–glad to know that the issue has been resolved. Thanks for telling us.–Paul

]]> By: Zvi Dubin http://www.ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/comment-page-1/#comment-31310 Zvi Dubin Wed, 18 Jul 2007 20:35:47 +0000 http://ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/#comment-31310 Paul, Everything is working now. I spoke with my Yahoo accounting rep and he told me I need to add the PayPal button to my cart page in addition to the ship/bill page. Thanks for all your help! Zvi Paul,

Everything is working now. I spoke with my Yahoo accounting rep and he told me I need to add the PayPal button to my cart page in addition to the ship/bill page. Thanks for all your help!

Zvi

]]> By: Administrator http://www.ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/comment-page-1/#comment-28844 Administrator Thu, 05 Jul 2007 22:10:09 +0000 http://ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/#comment-28844 Zvi, You should be getting an email from a Customer Care representative shortly explaining what the problem was and when your ads will appear. Paul Zvi,

You should be getting an email from a Customer Care representative shortly explaining what the problem was and when your ads will appear.

Paul

]]> By: Zvi Dubin http://www.ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/comment-page-1/#comment-28273 Zvi Dubin Tue, 03 Jul 2007 00:10:59 +0000 http://ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/#comment-28273 Paul, I did exactly what you said, "signing in to your Yahoo! Search Marketing account and using the contact us link to open a ticket for this issue". I have not heard a thing? I did this on June 28th. Is there anything else I can do? Zvi Paul,

I did exactly what you said, “signing in to your Yahoo! Search Marketing account and using the contact us link to open a ticket for this issue”. I have not heard a thing? I did this on June 28th. Is there anything else I can do?

Zvi

]]> By: Administrator http://www.ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/comment-page-1/#comment-27484 Administrator Thu, 28 Jun 2007 18:35:09 +0000 http://ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/#comment-27484 Zvi, I would recommend signing in to your Yahoo! Search Marketing account and using the contact us link to open a ticket for this issue. The Customer Care team for Search Marketing should be able to answer why the PayPal icon is not appearing for your Sponsored Search ads. Paul Zvi,

I would recommend signing in to your Yahoo! Search Marketing account and using the contact us link to open a ticket for this issue. The Customer Care team for Search Marketing should be able to answer why the PayPal icon is not appearing for your Sponsored Search ads.

Paul

]]> By: Zvi Dubin http://www.ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/comment-page-1/#comment-27481 Zvi Dubin Thu, 28 Jun 2007 18:06:29 +0000 http://ystoreblog.com/blog/2007/04/announcing-yahoo-paypal-checkout/#comment-27481 I enabled Yahoo Express Checkout via my Yahoo! Store over 10 days ago. I signed up for the Yahoo! PayPal Checkout program at the same time. Is there any issue? The Business URL is correctly listed as my domain also. The "PayPal Express Cart" is not yet showing up in my Yahoo Search Marketing ads yet? Thanks Zvi I enabled Yahoo Express Checkout via my Yahoo! Store over 10 days ago. I signed up for the Yahoo! PayPal Checkout program at the same time. Is there any issue? The Business URL is correctly listed as my domain also. The “PayPal Express Cart” is not yet showing up in my Yahoo Search Marketing ads yet?

Thanks
Zvi

]]>