Archive for February 2008

Yahoo! Store Infrastructure Improvements

Here in Small Business, we’ve been making improvements to our systems that we’d like to share with you. Merchants often ask about how we preserve their store data, and rightly so. In addition to regular backups, copying data within the primary data center, and replicating data to a remote data center in a [...]

Get Some Exclusive Advice: Exclusive Concepts Webinar on Site Design March 5th

Just a heads up to merchants that Exclusive Concepts is hosting a free webinar Yahoo! Store Success by Design: Leverage Effective Design to Increase Sales on Wednesday March 5th at 1:00pm (EST). As the webinar title indicates, the topic of the webinar will focus on how design changes can increase sales. Specifically, Exclusive Concepts [...]

All It Takes is a Call

I have written in the past about providing a great shopping experience and how little things can win or lose a loyal customer. Recently I had a chance to encounter both ends of the customer experience spectrum with two different companies.
The Good Call
I recently booked a weekend at the Bodega Bay Lodge. I found the [...]