Archive for the ‘Merchant Questions’ Category

Adding a Little Bling to Your Site

I’ve seen a few merchants ask how to add a favicon to their site. If you don’t know what a favicon is, it’s the small icon that appears for some sites in the address bar of your browser or in the bookmarks or favorites listings.

Figure 1: Favicon appearing in the Address bar

Figure 2: Favicon appearing [...]

Merchant Question: Vacation All I Ever Wanted, Vacation Had to Get Away

I recently received the following question from a merchant:
I run a Yahoo store that is still small enough to be in my home. I anticipate taking it into a real office space and hiring employees within 2 years. On average, [I receive] about 12 orders per day.
In the past our store when we went on [...]

Merchant Question—“Ship” is a Four Letter Word Sometimes

A merchant sent in this question recently:
What is the best way to deal with a customer who orders using an incomplete address (for example, a work address at a large building and they don’t include the floor number or company name) and then they contact you all mad that they haven’t gotten their order? The [...]